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Overview

Noviant manages all of your IT for a flat-rate fee, so you can focus on growing revenue instead of fixing computers. We monitor your systems around the clock, keep them patched and maintained, and answer when your team needs help.

Paying to prevent problems costs less than paying to fix them. That is the principle behind every managed IT plan we run.

Who it's for

  • Businesses with roughly 10 to 50 workstations that depend on their computers and applications every day
  • Owners who want to focus on the business, not the technology
  • Teams whose current systems hinder more than they help
  • Organizations that need better reliability and security from their network

What's included

  • 24/7 help desk

    Round-the-clock technical support, remote and on site, regardless of time or holiday.

  • Proactive monitoring

    Continuous monitoring catches problems before they cause downtime.

  • Patch and maintenance

    Operating systems and applications kept current and secure.

  • Network administration

    Monitoring and optimization of your network for peak performance.

  • vCIO guidance

    Strategic technology planning that aligns IT with your business goals.

  • Vendor management

    One stop for hardware, software and vendor relations.

How we deliver it

  1. 01

    Assess

    We review your environment, users and applications.

  2. 02

    Onboard

    Monitoring, documentation and support access are set up.

  3. 03

    Support

    Your team calls or opens a ticket; we respond and resolve.

  4. 04

    Review

    Regular reviews keep the plan, budget and roadmap aligned.

Why clients trust Noviant

“The single greatest benefit since moving to Noviant's support service has been ease of use and peace of mind.”
Noviant client

ISO/IEC 27001:2022 Certified

Certified since October 26, 2019; certified to ISO/IEC 27001:2022 since October 26, 2025 (valid through October 25, 2028). Certificate No. 382119.00, issued by DEKRA Certification, Inc., an ANAB-accredited certification body. Scope: Managed services including Cybersecurity, Cloud Solutions, Data Analytics, and Data Infrastructure.

New York State Minority and Women's Business Enterprise (MWBE) Certified

Helping state and city agencies meet their Article 15-A goals for minority and women-owned business participation.

Frequently asked questions

How is managed IT priced?

A flat-rate fee based on your users and systems, with tailored packages for any business size or budget and no hidden extra charges.

How fast do you respond to emergencies?

Emergency response time is one hour or less, guaranteed.

Do you replace our IT staff?

We can be your whole IT department or work alongside an in-house team, taking on the monitoring, help desk and maintenance work.

Is support available outside business hours?

Yes. Support and monitoring run 24/7/365.

How do we request support?

Existing clients can reach the Noviant support center by phone or through the client portal.

Ready to talk it through?

Our team is here to help.

Request a Consultation