Frequently Asked Questions

Each POD is customized to your order and is delivered and operational in 14 to 18 weeks. It is built and tested at the factory, so on-site work is limited to connecting power, cooling and network.

LE-44 (44 kW) suits inference, fine-tuning and edge AI. LE-88 (88 kW) is designed for Neocloud operators and GPU-as-a-Service. LE-200 (200 kW) supports a full NVIDIA GB200 NVL72 system for large language model training. We size it with you based on workload and available power.

Configurations support NVIDIA GB200, H100, H200, B200 and RTX 5090, as well as AMD MI300X.

PUE compares total facility power with the power used by IT equipment. At 1.15 or better, far less energy goes to cooling than in typical air-cooled rooms at 1.50 to 1.70.

Yes. It is a standard 40-ft ISO container and is fully relocatable and redeployable.

Either. We can design and supply a full cluster or install and support hardware you already own in a colocation facility.

Our colocation options are designed for high-density AI racks of up to 100 kW.

When you need dedicated capacity at a site you control, or more density than a colocation facility can offer. Each POD is customized to order and delivered ready to operate in 14 to 18 weeks.

Yes. We provide direct cloud connections alongside the private backbone so workloads can move between your cluster and public cloud.

AWS Bedrock for managed foundation models and agent workflows, and Hugging Face for open models and fine-tuning. We can also deploy on GPU infrastructure you control.

Several AI agents, each with a defined role, work together on a task: one might retrieve documents, another draft a response and another check it, all connected to your systems.

Yes. Document ingestion is often the first project: we read and extract information from your existing files so it can be searched, summarised or fed into other systems.

Not always. Many use cases work well with a foundation model and your data retrieved at run time. Fine-tuning helps when you need consistent formats, terminology or tone.

With an architecture and roadmap session. We map candidate use cases, check data readiness and recommend the first project with the best return.

A flat-rate fee based on your users and systems, with tailored packages for any business size or budget and no hidden extra charges.

Emergency response time is one hour or less, guaranteed.

We can be your whole IT department or work alongside an in-house team, taking on the monitoring, help desk and maintenance work.

Yes. Support and monitoring run 24/7/365.

Existing clients can reach the Noviant support center by phone or through the client portal.

HIPAA, SOC and PCI-DSS among others. We prepare evidence for audits and monitor controls continuously.

Yes. Noviant has been ISO/IEC 27001 certified since October 26, 2019, and certified to ISO/IEC 27001:2022 since October 26, 2025 (certificate No. 382119.00, issued by DEKRA Certification, Inc.).

A senior security leader on a part-time basis who sets your security strategy, manages risk and writes policy, without the cost of a full-time hire.

Yes. Managed security services include a 24/7 security operations center.

With an evaluation of your current environment and a security health assessment, which shows where the biggest risks are.

AWS, Microsoft Azure and Google Cloud, plus Microsoft 365, and private and hybrid environments.

We use immutable backups that cannot be altered or deleted, with end-to-end encryption.

Yes. Cloud management covers monitoring, maintenance, cost optimisation and user support.

No. Many clients keep some systems on premises or in private hosting. We design hybrid setups that fit.

No. You are free to cancel at any time.

Yes. Phones are free and are refreshed every 36 months.

Configuration and training are free, and support is included for life.

In most cases, yes. We handle number porting as part of the setup.

A virtual CIO owns your technology roadmap and budget on a part-time basis, aligning IT decisions with business goals.

Both. We design the plan and our engineers carry it out, so the people who planned it are accountable for delivering it.

Yes. Compliance audits identify gaps against the frameworks you must meet, and we help you close them.

Yes. Staff augmentation provides specialised technical talent for as long as the project needs it.

Yes. We design and install low voltage and fiber optic cabling and certify it, then install and configure the network on top.

Yes. Network automation with Gluware and Ansible keeps multi-site deployments consistent.

Yes, from custom data center design to retrofits for high-density and liquid cooling.

Yes. Managed IT support includes network monitoring and administration.

We choose tools to fit your systems and budget, from cloud data platforms to established BI tools.

Yes. Secure data pipelines bring sources together so reporting reflects the whole business.

Machine learning and LLM integration can automate insights, forecast trends and answer questions in plain language.

It depends on how ready the data is. We scope a first deliverable early so you see value quickly.